East Anglian Air Ambulance's Base Open Day

Have you ever wondered what happens inside an air ambulance helicopter base?

On average every day in the East of England, eight people require the urgent medical care that can only be provided in the pre-hospital environment by EAAA’s critical care team consisting of specialist doctors and critical care paramedics. In these most extreme scenarios, the speed at which advanced care reaches the patient can be the difference between life and death.

• Go behind the scenes: Explore the hangar where our helicopter lives, peek into the crew’s rest facilities and delve into our interactive simulation suite – a training hub for saving lives.

• Become a life-saver: Master the vital skill of CPR in a FREE taster session! Learn how this simple technique can start the chain of survival and make all the difference in an emergency.

• Witness our service in action: Our crews are on standby 24/7, ready to respond to life-threatening emergencies at a moment’s notice. While some areas will be restricted due to operations, we will make every effort for you to see the helicopter, tasking dependent.

This is your chance to:

Discover how East Anglian Air Ambulance, funded almost entirely by supporter donations, brings critical care directly to patients in their greatest time of need.

Unravel the fascinating world of helicopter emergency medical services and the impact they have on people’s lives.

Booking is essential - spaces are limited!

Timings

Saturday 12 September:

0900-1630. Tours depart every ten minutes.

Sunday 13 September:

0900-1630. Tours depart every ten minutes.

Location & directions

East Anglian Air Ambulance, Helimed House, Hangar 14, Gambling Close, Norwich, Norfolk, NR6 6EG

Contact on day:

Dan Elliott

Telephone number:

+443450669999

Booking information

Pre-booking requirement:

Pre-booking required

Booking conditions:

More details on booking on our website.

Booking opens:

26 Aug 2026 10:00 AM

Booking closes:

10 Sep 2026 05:00 PM

Accessibility details

Due to the nature of the operations taking place at the base, all tours will be guided by a member of the East Anglian Air Ambulance team and must be booked in advance. If you can no longer fulfil your booking please do cancel this via the website to provide others with the opportunity to attend. Mission dependant we cannot guarantee that you will see the helicopter during your visit.

Additional information

You are welcome to park in any demarcated parking space. Having parked, please make your way back to the front of the building and enter via the main entrance. Disabled and motorbike parking is available at the front of the building. Helimed House is a no-smoking site. If you wish to smoke, you will need to leave the premises and car park and use the grassed area on Gambling Close. In the event of the fire alarm sounding, please make your way to the fire assembly point. This can be found at the grey-fenced compound near the parking barriers.

Max number of people:

12

Estimated duration:

1 hour(s) 0 minute(s)

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